Privacy Policy — vayr LLC

This Privacy Policy explains how vayr LLC (“vayr,” “we,” “us,” or “our”) collects, uses, and protects information when you visit vayr.io, contact us, or opt in to receive communications from us. By using our website or providing your information, you agree to the practices described here.

Who we are

vayr LLC is a Texas limited liability company located at 2121 N Fielder Rd, Arlington, TX 76012. You can reach us at hello@vayr.io or (817) 371-7714 with any privacy question or request.

Information we collect

Information you give us. Your name, email address, phone number, organization, and anything you include when you contact us or complete our opt-in form.
Communication preferences. The consents you provide — for example, whether you have agreed to receive account/service messages, marketing messages, or text messages — along with the date and time you provided them.
Website usage. Basic technical information such as your browser type, device, and pages viewed, collected through standard web logs and any cookies described below.

How we use your information

To respond to your inquiries and provide the information or service you requested.
To send you communications you have consented to receive, by the channels you selected.
To operate, maintain, and improve our website and our platform.
To comply with legal obligations and enforce our Terms of Service.

SMS / text message consent

If you provide your mobile number and opt in, vayr LLC may send you text (SMS) messages of the type(s) you consented to — account and service messages, marketing and product updates, or both. Your consent to receive text messages is not a condition of purchasing any product or service.

We do not sell, rent, or share your text-messaging opt-in or consent information, or the phone number you provide for text messaging, with any third parties for their own marketing or promotional purposes. Information you share with us in connection with SMS is used only to deliver the messages you requested and to operate the messaging program.

Message frequency varies. Message and data rates may apply. You can opt out of text messages at any time by replying STOP to any message; we will stop sending texts to that number except to confirm your opt-out. For help, reply HELP or contact us at hello@vayr.io. Carriers are not liable for delayed or undelivered messages.

How we share information

We do not sell your personal information. We share it only in these limited circumstances:

Service providers. With vendors who perform services on our behalf — such as email delivery, text-message delivery, hosting, and analytics — and only to the extent needed to perform those services for us. These providers are bound to protect your information and may not use it for their own purposes. As stated above, this does not include sharing SMS consent or text-messaging phone numbers for any third party's own marketing.
Legal reasons. When required by law, regulation, legal process, or to protect the rights, property, or safety of vayr LLC, our users, or others.
Business transfers. In connection with a merger, acquisition, or sale of assets, subject to this Policy.

Cookies

Our website may use essential and analytics cookies to function and to help us understand how the site is used. You can control cookies through your browser settings; disabling some cookies may affect how the site works.

Data retention and security

We keep personal information for as long as needed to fulfill the purposes described here or as required by law, then delete or de-identify it. We use reasonable administrative, technical, and physical safeguards to protect your information, though no method of transmission or storage is completely secure.

Your choices and rights

You may opt out of marketing emails using the unsubscribe link in any such email, opt out of texts by replying STOP, or contact us at hello@vayr.io to access, correct, or delete your information. We will respond consistent with applicable law.

Children

Our website and services are intended for businesses and individuals aged 18 and older. We do not knowingly collect personal information from children.

Changes to this Policy

We may update this Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be reflected on this page.

Contact us

vayr LLC · 2121 N Fielder Rd, Arlington, TX 76012 · hello@vayr.io · (817) 371-7714